Faq

Our core specializations include:
1. Custom Polyresin Snow Globes & Water Globes: Premium glass spheres, bubble-free purification fluid, musical movement, LED lighting, and intricate interior hand-painted figurines.
2. 3D Figurines & Action Sculptures: Realistic character statues, anime/game collectibles, animal figures, and miniature village accessories.
3. Classical, Architectural & Religious Sculptures: Goddess of Justice (Themis), Apollo busts, The Last Supper relief wall plaques, and vintage art replicas.
4. Seasonal & Holiday Ornaments: Christmas village carolers, African-American Santa Claus series, Halloween decor, and festive tabletop collections. Our key edge: Exceptional 3D-to-physical fidelity, delicate manual painting details, and comprehensive fragile packaging engineering.

Our standard sample development follows 4 clear steps:
1. Initial Review & 3D/Clay Modeling: 5–7 working days for digital 3D rendering or traditional clay sculpt for your initial shape/proportion approval.
2. Hand-Painting & Coloring: 3–5 working days to apply master color swatches (Pantone matching supported).
3. Functional Assembly: Adding water globe liquid, musical base, or lighting if applicable.
4. Sample Delivery: Express dispatched (DHL/FedEx/UPS, 3–5 days transit).
Sample Fee: Typically $50–$150 per design depending on size and complexity. The sample fee is 100% refundable when your bulk order meets our standard MOQ.

To provide you with an accurate quotation within 2–6 hours, please provide:
1. Product image, sketch, or 3D file with overall dimensions (L × W × H in cm or inches);
2. Material preference (e.g., Polyresin, Cold-Cast Bronze, Ceramic, Glass Snow Globe);
3. Estimated order quantity (e.g., 360 / 720 / 1,500 pcs);
4. Packaging requirements (standard safety polyfoam box, drop-test mail-order box, or custom color retail gift box);
5. Destination country / port (for accurate FOB Xiamen, CIF, or DDP shipping estimates).

We implement a 4-stage Quality Inspection System:
1. Raw Material Inspection: Checking resin purity, pigments, glass globes, and musical movements.
2. In-Line Process Inspection: Inspecting mold seams, rough polishing, and hand-painting color uniformity.
3. 100% Pre-Packaging Inspection: Every single piece is individually inspected for facial detail, surface blemishes, paint bleeding, and globe seal integrity.
4. Pre-Shipment Random AQL 2.5 / 4.0 Audit & Drop Testing: Video and photo inspection reports are shared with you prior to balance payment and shipping. We also warmly welcome third-party inspection agencies (SGS, TÜV, BV, etc.).

We offer comprehensive shipping arrangements based on your convenience:
· Trade Terms: FOB Xiamen (our standard export port), EXW, CIF, CFR, and DDP / DDU (Delivered Duty Paid to your door, including customs clearance and import tariffs).
· Logistics Solutions:
Smal samples & urgent batches: International Air Express (DHL, FedEx, UPS - 3–6 business days).
Standard volume: Ocean Freight (FCL full container / LCL shared container) to major worldwide ports.
E-commerce selers: Direct DDP sea/air delivery to Amazon FBA fulfillment centers across the US, Europe, UK, and Australia.